Return & Exchange Policy

Revathi Home Needs

At Revathi Home Needs, we aim to provide a fair and transparent experience for all our customers. Please review our exchange and service guidelines below.

Exchange Eligibility

Exchange is allowed within days from the date of purchase.
Original bill and price tag/barcode are mandatory.
Without bill or tag, exchange will not be permitted.
Exchange timings: 9.30 AM to 09:00 PM (all working days).

Non-Exchangeable Items

The following categories are not eligible for exchange:

Toys and gift items
Cosmetics and toiletries
Stationery items
Inner garments and personal use items
Electronics and electronic accessories
Watches and clocks
Steel, brass, aluminium utensils
Bags and suitcases
Sanitary and hygiene products
Rainwear (raincoats, umbrellas, etc.)
Socks, belts
Glassware and crockery
White garments and leggings
Sarees (including pattu, georgette, worked sarees)
Sports items
Optical items
Home furnishing items (bedsheets, pillows, sofa items, mosquito nets)
Infant items
Helmets
Plastic items
Mats (Korai Pai)
Cut cloth materials

Condition for Exchange

Exchange will not be accepted if:

Product is used, altered, or damaged
Price tag is removed
Product is stained (e.g., kumkum/turmeric)
Discounted or clearance items

Revathi Home Needs reserves the right to inspect and decide the condition of the product.

Warranty & Repairs

Products covered under manufacturer warranty must be serviced through the respective service center.
Revathi Home Needs is not responsible for repair or replacement of such items.

No guarantee/warranty for: